Customer Service & Technical Support- Conformance Criteria
3.3.1 Product Information
Nathan E Botts

3.3.1 Product Information

Consumer Health Appropriate Documentation


This category is about providing information about the product to consumers and also other parties (e.g., governments, consumer or provider organizations) who have interest in potential purchase, use, endorsement, or recommendation of apps. The experience of installing an app begins at an app store and completes on a user device. See also the Conditions and Agreements section of this specification for guidance regarding Conditions and Agreements that usually appear as part of the app store experience. cMHAFF does not specify exactly how or where product information is conveyed, e.g., app store, web site, online help.

Related Regulations and Standards

See Appendix: Reference Documents

Implementation Guidance

None: recommendations are solicited.

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Health App Product Information Conformance Statements

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