3.5 App Service Termination

Health App Account Closure Practices

Overview

Health apps may be used indefinitely or for a finite period of time. Disuse may happen when a health condition improves, a new health habit is established, when motivation to use the app wanes, or when the user determines a different app better meets their needs. Procedures for how data continues to be retained and used after account closure must be clear and understandable and give the app user options for relocation of their data to a new data repository.